At inCall Systems, we believe in nurturing talents, fostering growth, and making dreams come true. If you're ready to embark on a journey of innovation, collaboration, and personal development, you've come to the right place!

Job openings

Accounts and Admin Assistant

Inside Sales Representative

Sales Operations Executive

Full Time, Part Time
Malaysians, Singaporeans, Vietnamese
Posted 6 months ago

Job Scope (Roles and Responsibilities)

• Generate qualified customer leads via cold calling • Schedule appointments with key decision-makers for follow-up meetings • Update account/lead information via our internal CRM platform • Keep up-to-date knowledge of the specific industry and product solutions relating to the IT industry so as to be able to communicate, convince and assist customers • Achieve monthly Key Performance Indicators (KPI) set • Ad-hoc duties as assigned by the Team Leader

Job Requirement

• Education: Minimum NITEC/Professional Certificate or equivalent • Experience: Minimum 1 year of B2B experience in a Telesales environment (Preferably in the area Finance, Insurance or Technology solution (SW/HW) industry) • Fluent in English • Excellent verbal, written and interpersonal communication skills • Singaporeans, Malaysians & Vietnamese are welcome to apply

Remote Lead Generation Telemarketer

Job Features

Job CategoryRemote Lead Generation Telemarketer
SalaryNegotiable

Job Description

Job Scope (Roles and Responsibilities)

• Generate qualified customer leads via cold calling
• Schedule appointments with key decision-makers for follow-up meetings
• Update account/lead information via our internal CRM platform
• Keep up-to-date knowledge of the specific industry and product solutions relating to the IT industry so as to be able to communicate, convince and assist customers
• Achieve monthly Key Performance Indicators (KPI) set
• Ad-hoc duties as assigned by the Team Leader

Job Requirement

• Education: Minimum NITEC/Professional Certificate or equivalent
• Experience: Minimum 1 year of B2B experience in a Telesales environment (Preferably in the area Finance, Insurance or Technology solution (SW/HW) industry)
• Fluent in English
• Excellent verbal, written and interpersonal communication skills
• Singaporeans, Malaysians & Vietnamese are welcome to apply

Job Scope (Roles and Responsibilities) • Generate qualified customer leads via cold calling • Schedule appointments with key decision-makers for follow-up meetings • Update account/lead informat...

Full Time, Part Time
Japan, Singapore
Posted 7 months ago

Job Scope (Roles and Responsibilities)

• Responsible for day-to-day operations, training and management of different teams to achieve targeted Service Levels. • Conducts regular transaction monitoring and call reviews for the purposes of quality assurance, coaching and training. • Ensures that follow-up actions are in place to address any gaps in staff competency and weaknesses. • Generates daily, weekly and monthly reports and other documentation as required. • To perform planning, forecasting, implementing and monitoring. • Ensures all standards and procedures are followed and maintained. • Other ad hoc duties as required by supervisor/manager

Job Requirement

• Minimum Diploma with 3 years of relevant experience preferably in a call centre or telemarketing environment • Prior experience in outbound calls such as Lead Generation, Seminar Registration, Data Profiling and Verification, etc. • Must possess excellent sales, customer service and problem-solving skills. • Positive and able to drive the team to achieve targeted Service Levels. • Good leadership and people management skills. • Good command of written and spoken English • Knowledge of MS Excel is essential • Possess good interpersonal and communication skills • Confidence in handling clients’ calls, possess excellent customer service and be Customer-focused and resourceful • Able to work well in a team and under pressure in a dynamic and demanding environment Aggressive, energetic, motivated, proactive and optimistic about challenges

Call Centre Team Leader

Job Features

Job CategoryCall Centre Team Leader
SalaryNegotiable

Job Description

Job Scope (Roles and Responsibilities)

• Responsible for day-to-day operations, training and management of different teams to achieve targeted Service Levels.
• Conducts regular transaction monitoring and call reviews for the purposes of quality assurance, coaching and training.
• Ensures that follow-up actions are in place to address any gaps in staff competency and weaknesses.
• Generates daily, weekly and monthly reports and other documentation as required.
• To perform planning, forecasting, implementing and monitoring.
• Ensures all standards and procedures are followed and maintained.
• Other ad hoc duties as required by supervisor/manager

Job Requirement

• Minimum Diploma with 3 years of relevant experience preferably in a call centre or telemarketing environment
• Prior experience in outbound calls such as Lead Generation, Seminar Registration, Data Profiling and Verification, etc.
• Must possess excellent sales, customer service and problem-solving skills.
• Positive and able to drive the team to achieve targeted Service Levels.
• Good leadership and people management skills.
• Good command of written and spoken English
• Knowledge of MS Excel is essential
• Possess good interpersonal and communication skills
• Confidence in handling clients’ calls, possess excellent customer service and be Customer-focused and resourceful
• Able to work well in a team and under pressure in a dynamic and demanding environment
Aggressive, energetic, motivated, proactive and optimistic about challenges

Job Scope (Roles and Responsibilities) • Responsible for day-to-day operations, training and management of different teams to achieve targeted Service Levels. • Conducts regular transaction monito...