Facing customer dissatisfaction and frustration? Retain your customer through proactive relationship management and focus on attaining customer delight. Our customer engagement service uses a multi-touchpoints model to manage enquiries.
The best way to retain customers is through proactive relationship management and focusing to attain customer delight. An integrated approach to customer contact is essential by adopting a multi-touchpoints model such as chats, emails, social media and feedback portals to manage enquiries to the various stakeholders in the company.
A customer interaction centre integrates people, processes, technology, customer data, and soft skills expertise to give customers the benefit of a single point of contact. Also, it eliminates issues relating to customer frustration and dissatisfaction due to truncated communications and incomplete management of customer feedback.
Build and optimize your customer relations with our subscription package which includes voice support.
inCall Systems operates a 140-seats full pledged contact centre in 2 locations with the capacity to expand and ramp up quickly to meet your requirements. Investing half a million dollars in the state of the art contact centre technology and CRM, we support you to build and optimize your customer relations in a multi-channel environment.
Drive deeper customer interaction with our individual services, excluding voice support.
Finding it a tough time to generate business demand during these unprecedented times?
Arrange a consultation with us today and let us help your business generate quality leads and sales ready opportunities.