inCall Systems, a subsidiary of Challenger Technologies Limited, is an Outsourced Business Service Provider which offers end-to-end integrated marketing and customer services solutions that delivers results.

Leveraging on our core expertise in database, customer interaction centre and demand and lead generation solutions, we support our clients to achieve their business objectives of acquiring, retaining and growing customers.

Let us partner you to generate a positive and measurable impact for your business through our Results-Driven approach and strategies.

OUR PEOPLE

Passion, Focus and Drive – these words define the people at inCall Systems. We are driven by our passion in attaining customer delight as we are focused in achieving business goals jointly with our clients. We believe that it is integral to adding value to your core team and giving our full commitment to growing your business together. Your success is our success.

MILESTONES

1998	1st Call, a 40-seats third-party call centre was incorporated. We were one of the pioneers in the industry.
2000	Frontline Technologies invested in 1st Call.
2001	1st Call expanded to a 80-seats third party call centre.
2002	1st Call divested the business to inCall Systems, a US OTC BB company and was known as inCall Systems Pte Ltd. It was also the headquarters for the Asia Pacific region.
2007	inCall Systems Pte Ltd expanded to a 52-seats call centre in Science Park, Singapore.
2008	inCall Systems was acquired by Challenger Technologies Limited, a SGX Mainboard-listed IT products & services provider in Singapore.
2008	inCall Systems started another business unit Star Shield, the largest network of IT extended warranty and repair services in Singapore.
2010	inCall Systems expanded to a 70-seats contact centre and upgraded our PABX.
2012	inCall Systems expanded to Manila, Philippines and added another 70-seats.
2013	inCall Systems started another business unit Luxeware, specialising in high impact premium promotional and corporate gifts
2016	inCall Systems started a new business unit H.A.T, a concierge platform, providing all-round convenience for different services by connecting you to our trusted qualified service professionals island wide.
2018	inCall Systems upgraded our PABX and CRM systems.
2020	inCall Systems started a new business unit IsupporT, an on-demand IT helpdesk support for both consumers and corporates. inCall Systems started a new business unit R3NTECH, specializing in rental of IT equipment for corporates.