Our Strengths
We believe that our people are our pillars in the organisation. Hence, our multi-disciplinary team consists of:
Strategic Expertise
• Experience in the Asia Pacific
• Regional Market Perspective
• Local Market Understanding
• Business Think
Industry Expertise
• Technology & Telecommunications
• Consumer Lifestyle & FMCG
• Government & Statutory Boards
Infrastructure & Operational Expertise
• 140-Seats state of the art Contact Centres in Singapore and Philippines
• Avaya PBX System with Full Call Centre Functionality
• In-house CRM Solution
• Web Chat System with Co-browsing, Web Push Capabilities
• VOIP Capabilities
• Unified Messaging Platform
• Multi-lingual Trained Customer Service Agents
• Proven Operational Process