Our Strengths

We believe that our people are our pillars in the organization. Hence, our multi-disciplinary team consists of:

Strategic Expertise

• Experience in the Asia Pacific
• Regional Market Perspective
• Local Market Understanding
• Business Think

Industry Expertise

• Technology & Telecommunications
• Consumer Lifestyle & FMCG
• Government & Statutory Boards

Infrastructure & Operational Expertise

• 140-Seats state of the art Contact Centres in Singapore and Philippines
• Avaya PBX System with Full Call Centre Functionality
• In-house CRM Solution
• Web Chat System with Co-browsing, Web Push Capabilities
• VOIP Capabilities
• Unified Messaging Platform
• Multi-lingual Trained Customer Service Agents
• Proven Operational Process

Business Expertise

• Convenience and Efficiency of a “One-Stop Solution Provider”
• Integration of the Right People, Processes and Technology