Company Profile

 

inCall Systems, a subsidiary of Challenger Technologies Limited, is an Outsourced Business Service Provider which offers end-to-end integrated marketing and customer services solutions that delivers results.

Leveraging on our core expertise in database, customer interaction centre and demand and lead generation solutions, we support our clients to achieve their business objectives of acquiring, retaining and growing customers.

Let us partner you to generate a positive and measurable impact for your business through our Results-Driven approach and strategies.

 

OUR PEOPLE

 

Passion, Focus and Drive – these words define the people at inCall Systems. We are driven by our passion in attaining customer delight as we are focused in achieving business goals jointly with our clients. We believe that it is integral to adding value to your core team and giving our full commitment to growing your business together. Your success is our success.

 

MILESTONES

 

1998
1st Call, a 40-seats third-party call centre was incorporated. We were one of the pioneers in the industry
2000
Frontline Technologies invested in 1st Call.
2001
1st Call expanded to a 80-seats third party call centre.
2002
1st Call divested the business to inCall Systems, a US OTC BB company and was known as inCall Systems Pte Ltd. It was also the headquarters for the Asia Pacific region.
2007
inCall Systems Pte Ltd expanded to a 52-seats call centre in Science Park, Singapore
2008
inCall Systems was acquired by Challenger Technologies Limited, a SGX Mainboard-listed IT products & services provider in Singapore
2008
inCall Systems started another business unit Star Shield, the largest network of IT extended warranty and repair services in Singapore
2010
inCall Systems expanded to a 70-seats contact centre and upgraded our PABX
2012
inCall Systems expanded to Manila, Philippines and added another 70-seats
2013
inCall Systems started another business unit Luxeware, specialising in high impact premium promotional and corporate gifts